Integrated Risk Management for Leisure Services

Integrated Risk Management for Leisure Services

Moiseichik, Merry Lynn; Kauffman, Robert B.

Human Kinetics Publishers

01/2013

320

Dura

Inglês

9780736095655

15 a 20 dias

1066

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Part I: Principles of Negligence

Chapter 1. Negligence

General Legal Principles

Four Windows of Negligence

Professional Conduct

Summary

Exercises

Chapter 2. Standard of Care

Visitor Categories

Recreation Land Use Statutes

Attractive Nuisance

Summary

Exercises

Chapter 3. Defenses Against Negligence

Legal Doctrines That Limit Liability

Transfer StrategiesInsurance

Contracting Services

Reducing Risks Through Programmatic Strategies

Summary

Exercises

Part II: The Accident Process and Safety Management

Chapter 4. Accident Causation and Safety Management

Historical Overview of Safety Management

Behavioral Models

Epidemiological Models

Human Error Management

Human Error Model

Highly Reliable Organizations (HROs)

A Cautionary Note

Summary

Exercises

Chapter 5. Analytical Tree Analysis

Event and Causal Factor Analysis

Barrier Analysis

Tree Analysis

The Four Ts: Terminate, Treat, Transfer, and Tolerate

Summary

Exercises

Chapter 6. Metaphorical and Outdoor Adventure Models

What Are Metaphorical Models?

Early Metaphorical Models

Examining the Underlying Factors in Accidents and Accident Models

Metaphorical Accident Models

Negligence and Program Planning Implications

Summary

Exercises

Chapter 7. Programming for Risks

2x2 Risk Paradigm: Perceived Versus Actual Risks

Adventure Experience Paradigm

Programming Implications

Integrating Underlying Factors and Accident Process

Legal Implications

Summary

Exercises

Part III: Risk Management

Chapter 8. Risk Management Plans

Winding River Canoe Rentals Case Study

Risk Management Process

Structure of the Risk Management Plan

Evaluation and Continued Assessment

Risk Management Process Applied to Winding River Canoe Rentals

Summary

Exercises

Part IV: The Postincident Response

Chapter 9. Emergency Action Plans

Components of an EAP

Writing EAP Statements

Legal Review

Alternative EAP Format

Summary

Exercises

Chapter 10. Managing the Incident

Search Phase

Rescue Phase

Medical Phase

Evacuation Phase

Incident Command Structure

Summary

Exercises

Chapter 11. Crisis Management

The Need for Good Crisis Management

General Rules and Principles for the PIO

Managing the Crisis

Media

Summary

Exercises

Chapter 12. Supporting the Victim and the Family

Importance of Providing Support to Victims and Their Families

Dealing With the Anger of the Victim and the Victim's Family

Emergency Action Plan Summary

Exercises

Chapter 13. The Ripple Effect

Impact of the Ripple Effect

Symptoms of Stress and the Ripple Effect

Critical Incident Stress Management

Summary

Exercises

Chapter 14. Conducting an Investigation

Need for Investigation

Internal or External Study

Selectng an Investigator

Collect and Review Data

Report

Implementation

Legal Implications

Summary

Exercises
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